Preordering Platform SetMenu Officially Relaunches, Promising to Revolutionise Group Dining for Hospitality Operators 

SetMenu launches today as the hospitality industry’s smarter, simpler way to manage group preorders. 

Hospitality just got a major upgrade. Today marks the official launch of SetMenu, a focused preordering platform designed to take the chaos out of group dining and support hospitality teams deliver seamless service, stronger margins and better guest experiences. 

Built in close collaboration with leading operators, SetMenu is already being used by major UK brands including Côte Brasserie, Bill’s Restaurants, Comptoir Libanais, Lussman’s, and more – delivering smarter group dining experiences at scale. 

Solving the Group Booking Headache

Group dining often comes with added team stress: lost preorders, last-minute menu swaps, missed allergies and the challenge of capturing guest data. SetMenu changes that, giving operators the clarity and tools to manage every detail, including dietary needs, with ease. 

With smart features like guest invites via socials, automated follow-ups, easy pre-order selection and a full data reporting suite – plus seamless integrations with booking platforms like OpenTable and SevenRooms – it automates the preorder process and gives operators the time and confidence to run group dining smoothly. 

“SetMenu played a crucial role in delivering a brilliant festive period at Comptoir Libanais. We achieved three weeks of record sales and maintained excellent guest satisfaction. Operationally, it was a game-changer.” 

Travis Fish, formerly Operations Director, Comptoir Libanais 

Data That Drives Repeat Business 

By collecting individual guest orders in advance, SetMenu ensures allergens are flagged, recorded and managed well before service. That means fewer mistakes, safer service and less pressure on the team, especially during peak periods. 

Built-In Allergen Confidence

Unlike traditional group bookings that only capture the lead booker, SetMenu collects data from every guest providing powerful insights for remarketing, CRM and future bookings. 

“With an average of 10x more guest data captured, our clients are turning one-off bookings into long-term relationships,” said Reiss Ribeiro-Nelson, COO at SetMenu. “It’s not just about the day-of experience, it’s about making sure guests come back.” 

Loved by Operators and Guests Alike 

“It works incredibly well – saving us time, reducing guest queries and helping our team plan smarter,” said Chris Petryna, IT Manager at Côte. 
“SetMenu gave us two years of record Christmas bookings,” added Tom James, MD of Bill’s Restaurants. 

Guests agree: 

• “It made the experience stress-free and premium.” 
• “I liked that everything was handled before I even arrived.” 
• “It saved time and made our big group feel looked after.” 
• “It took all the hassle of ordering away so we could just talk and enjoy drinks and relax.” 

With 67% reservation team labour cost savings, 4+ hours saved per booking, and 100% satisfaction scores from guests who preordered, SetMenu is built to perform and deliver. 

Now Live & Ready for Peak Season 

SetMenu is now available to operators across the UK. With a Christmas campaign coming this August, the team is set to help even more venues maximise revenue, team resource and guest experience this festive season. 

About SetMenu
Smart Preordering.

For uninterrupted socialising. SetMenu is the smart preordering platform designed to simplify and personalise group dining experiences at scale. Purpose-built for hospitality, SetMenu helps restaurants and pubs streamline operations, enhance the guest experience and capture valuable data that fuels repeat business from every diner. 

Learn more or request a demo at setmenu.com/book-a-demo 

Press Contact

Alice Ashe Marketing Director

Scrumptious Marketing

alice@scrumptiousmarketing.com